Covered by Black Cloud...
Recently I were covered by all the bad luck. Not sure why all those bad things kept on happening to me... Since last month 13 June, I started to be covered by 'black cloud'. Server crash, outage again. It took me around 1 weeks to solve the problem and another 3 days 2 nights to fully restored the server and service. After that, I was hoping for a peaceful life but it doesn't end like that. 2nd July midnight, suddenly received called that the system was having problem again... I pop up from my bed to check the servers. Everything was alright. Then later found that both the DB encountered some problem. No vendor support. 12 midnight some more... What to do? So I just did something and then everything seems ok initially. Who knows after half an hour, found that both of the DB was down and cannot be re-booted. Do some troubleshooting but still cannot solved the problem. Can't help so just escalate to my manager then called vendor up for help. Vendor can't do anything a...